Kamis, Juni 26, 2008

Tips For Magnetizing Your Copy (last)

3. Think For The Reader.
Sales are largely based on faith. Faith in the company, faith in the product and faith in the delivery of the promised benefits. And sales trainers often tell you that, like a good fiction story, you must temporarily suspend all disbelief.
And belief requires the suspension of critical thinking.
It is important to understand that people first buy on emotion and then justify their decisions with logic. Even the most analytical types buy on emotion, whether they express (or are aware) of their emotions or not.
Conversely, critical thinking causes the suspension of feelings. If your reader starts to think too much, then fundamental fears, doubts and concerns take over, eventually leading to the greatest killer of sales: procrastination.
Why? Because if we focus on logic first, we tend to think about other needs, concerns and preoccupations at that time. And more important, we may think about other, more important things we can do with our money.
YOU must do the thinking for your prospect. Don't stop short of describing the benefits, offering reasons why and telling stories simply because you're afraid of insulting your audience's intelligence. You're not.
Clients often say, "My clients are not idiots," "the benefits are obvious," "they can think for themselves" or "they can figure it out on their own."
Technically, that's true. But leaving the copy to the reader's own devices will also open up a can of worms, since they will also think of all the other things that may be irrelevant, untrue or unnecessary, which will negate the sale.
And unlike a face-to-face sales presentation, you're not there to answer any questions or objections. So your copy must do that for them. In fact, my friend and copywriter David Garfinkel says it best:
"You must do the thinking for your reader and tell them why your offer is so valuable. Of course, they may 'get it' in the abstract. But going from the abstract to the reader's specific situation requires thinking on their part. A prospect considering your offer wouldn't dare do that thinking. You have to do it for them."
So here's a tip: use the "so-what" acid test. If at any point in your copy your reader asks "so what," then that part needs to be more personal. It needs to be more specific to the reader. And it needs to give more reasons why.
Otherwise, delete it because it's irrelevant.
If you don't, your copy will not speak to your reader. It will make your long copy seem long. And above all, it simply will not drive your reader to act.

© Michel Fortin 2002

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